Monumental cock-up

Just as well I'm an organised person. I just phoned Alizonne to confirm my appointment, only to be told my appointment isn't on the system because they're shut!

For reasons known only to them someone booked me in when they shouldn't have, and instead of calling me to tell me they just cancelled it!!!!!! Can't tell you how "£$£"£$"£$ annoyed I am......

So, I've now rebooked for Wednesday 30th December instead - talk about a mental rollercoaster